Cancellation Policy

At Picsgram (https://picsgram.in), we aim to make managing your photographer account as transparent and flexible as possible. You can cancel your monthly subscription renewal at any time directly from your dashboard with zero cancellation fees.

1. How to Cancel Monthly Subscriptions

Photographers on recurring monthly Studio plans can cancel renewal at any time:

• Log in to your photographer dashboard.
• Click your Profile Avatar on the top-right and select Billing & Plans.
• Manage your active subscription, or reach out to our team at admin@picsgram.in.

2. Access & Capacity Post-Cancellation

Upon canceling a monthly subscription:

• You will retain full access to all studio features and your active photo pool until the end of your current paid billing period.
• A 7-day grace period is provided following the billing cycle end date so you can renew without losing gallery continuity.
• If the plan is not renewed after the grace window, client galleries are temporarily locked until renewal or until moving to individual PAYG credits.

3. Pay-As-You-Go Project Expiry

Pay-As-You-Go project credits do not carry recurring billing cycles. Each PAYG project remains active for its full validity term. Photographers can purchase expiry extensions if additional client selection time is needed before cloud storage cleanup occurs.

4. Active Ingestion & Live Galleries

Because client photo selections and watermark sync processing are provisioned immediately upon project creation, an ongoing or shared client project cannot be canceled for credit re-issuance once client selections or downloads have begun. Please verify your folder and shoot settings before syncing.